Product care

Wooden surfaces

• Toys made from our natural FSC^®- wood can deform and even crack if exposed to too much water, high humidity or high temperatures.
  
  
• As such, we advise that to clean wooden surfaces, simply wipe them with a lint-free environmentally friendly cloth. Avoid washing with water or using the dishwasher as heat and humidity could break down the material. 
  
  
• Wooden unpainted tracks can be cleaned by lightly sanding to take away any dirty marks. Use a fine sand paper (>= 120 corn) and lightly sand each mark visible on the track until removed. Then wipe the tracks with a dry, lint-free environmentally friendly cloth.
  
  
• Individually inspect each track for damage or cracking and replace any that have signs of damage.

Plastic Surfaces

• Always avoid using the dishwasher here as the heat and humidity could take away the printing and break down other materials.
   
• First, try wiping clean the plastic surfaces using a dry, lint-free environmentally friendly cloth. Toothpicks are a good way to get into tight crevices.
  
  
• If necessary, you can dip the cloth in warm 35°-40°C water (be careful not to burn yourself) with an environmentally friendly mild soap. Allow the plastic to air-dry at room temperature. 

Painted & Printed Surfaces

• We recommend only wiping clean painted or printed surfaces using a dry, lint-free environmentally friendly cloth. 

Metal Surfaces

We recommend only wiping clean metal surfaces using a dry, lint-free environmentally friendly cloth. 

Rubber wheels and tires

• Always avoid using the dishwasher as heat and humidity could break down the material. 
  
  
• First, try wiping clean the plastic surfaces using a dry, lint-free environmentally friendly cloth. Toothpicks can be used to get into tight crevices
  
  
• If necessary, you can dip the cloth in warm to hot 45°-50°C water (be careful not to burn yourself) with an environmentally friendly mild soap. Allow the rubber to air-dry at room temperature. 

Electronic and battery powered toys 

• These products are not water-resistant and should never be washed with water. 
  
  
• Try wiping clean the plastic surfaces using with a dry, lint-free environmentally friendly cloth. Toothpicks can be used to get into tight crevices.
  
  
• Keep in mind:
  • Remove batteries when not in use.
  • Always check that the battery cover is securely fastened before play.
  • Sharp objects will damage sensors (E.g. colour readers).These products are not
    designed for disassembly.
  • Triangular screw heads are not to be opened. 
  • The plastic surfaces can fade over the years due to ageing, so try to avoid strong
    sunlight as much as possible.